Burke is committed to providing quality behavioral health care services to the residents of East Texas.

Our organization adheres to state and federal law as well as best practices in serving the needs of our community.
To learn more, please see Burke’s documents below.

• Burke Quality Management Plan – English / Spanish
• Burke Code of Conduct and Compliance Plan – English / Spanish
• Burke List of Contracted Service Providers
• Burke Charity Care Policy – English / Spanish
• Consolidated Local Service Plan – English / Spanish
• Local Plan and Network Development – English / Spanish
• Local Plan for IDD Authority (LIDDA) Services – English / Spanish
• Burke Statement of Nondiscrimination and Access to Services
• Notice of Privacy Practices – English / Spanish

Consumers, families, representatives, advocates, or concerned citizens who have a complaint regarding abuse, neglect, or exploitation of an individual receiving services are urged to report it to the Texas Department of Family and Protective Services’ toll-free hotline (1-800-647-7418). The identity of the complainant is kept entirely confidential.

If you want to report concerns regarding Burke’s compliance with state and federal laws, please call the Burke Compliance Officer at 936-639-1141 or use our online compliance form.

You may also discuss your concerns with Catherine Uribe, the Burke Rights Protection Officer.
Catherine Uribe
Burke Rights Protection Officer
2001 South Medford Drive
Lufkin, Texas 75901
936-639-1141
email: burkeRPO@myburke.org